Open every night: Monday to Thursday 9pm to 4am

Friday 9pm to 5am – Saturday 8pm to 6am

Sunday 9pm to 3am

39 Prince of Wales Road, Norwich
Norfolk NR1 1BG

Loyalty Reward Card Terms & Conditions

Reward Card Front

1. Eligibility

  • This Loyalty Rewards Card (“Card”) is available to individuals aged 18 or over residing in the United Kingdom.
  • Employees / Contractors / Sub Contractors of Dazmonda.Ltd and their immediate family members are not eligible for this Card

 

2. Card Issuance and Use

  • The Card is issued free of charge upon application and meeting the eligibility criteria.
  • The Card is for the exclusive use of the named cardholder and is non-transferable.
  • The Card must be presented at the time of purchase to qualify for rewards.
  • The Card may be subject to verification by staff.

 

3. Earning Rewards

  • Rewards are earned on eligible purchases made at Sugar and Spice, 39 Prince of Wales Road Norwich NR1 1BG.
  • Reward points are accumulated at the rate of 1 to 5 point per whole pound spent on selected beers, wines, spirits, soft drinks and food.
  • Rewards may take the form of discounts, points, vouchers, or other benefits as determined by Sugar & Spice.

 

4. Redeeming Rewards

  • Rewards can be redeemed at Sugar and Spice.
  • Redemption rules and restrictions may apply, including minimum point thresholds, blackout dates, and exclusions.
  • Sugar and Spice reserves the right to modify or terminate reward programs at any time without prior notice.
  • Points may only be redeemed as a discount on a future purchase and cannot be directly exchanged for cash.

 

5. Card Maintenance

  • Cardholders are responsible for the safekeeping of their Card.
  • Sugar and Spice is not responsible for lost, stolen, or damaged Cards.
  • Cardholders may be required to provide identification to replace a lost or stolen Card. There will be a £10 replacement fee.

 

6. Data Privacy

  • By accepting this Card, you consent to the collection, use, and disclosure of your personal information by Sugar and Spice in accordance with our Privacy Policy.
  • You can view our Privacy Policy at sugarandspiceclub.com/privacy-policy/

 

7. Card Termination

  • Sugar and Spice reserves the right to suspend or terminate this Card at any time for any reason, including suspected fraud or abuse.
  • This Card may be terminated if the cardholder violates these Terms and Conditions.

 

8. Governing Law

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.  

 

9. Amendments

  • Sugar and Spice reserves the right to amend these Terms and Conditions at any time without prior notice.
  • The amended Terms and Conditions will be effective upon posting on the Sugar and Spice website or as otherwise communicated to cardholders. 

 

10. Contact

  • For any questions or concerns regarding this Card, please contact Sugar and Spice] at 01603 611060 or [email protected].